1. Which social media platform does this service include?
We are currently supporting Twitter, Facebook, Instagram, and LinkedIn.

2. Do you communicate with my followers, fans, clients or customers within my network?
No, our team members are unable to communicate, respond to or engage with any of the above on your behalf.

3. Does this service increase my following?
This service only includes the management of your profiles and is not a campaign to increase your following. We do, however, offer Social Media Dossier which can grow your social media accounts.

4. Will you need access to my account information?
Yes, we will request account authorization in order to manage your accounts.

5. What does the social media calendar consist of?
The social media calendar is a tool that consists of the post content and schedule that will be used to plan what content is shared throughout the campaign. All social media calendars and post content will be shared and approved by the client prior to scheduling.

6. How many times will you post?
We offer different packages; our Basic campaign covers up to 3 posts per week; while the Standard campaign covers up to 5 posts per week. Our Premium services offer up to 7 posts per week. We also offer customized management services to fit our client’s needs.

7. Will I be able to approve the posts before its published on my social media accounts?
Yes, we require that our clients review and approve all content/posts before we schedule them for publishing.

8. Does the service include the content that goes along with the posts?
Yes, we will create the content but also request that our clients provide us with their images, photos and any promotional content they would like to integrate into the campaign.

9. What does the reporting include?
Our reporting consists of monthly account overviews that highlight the profile insights and analysis that identifies the performance of campaign content.

10. How many accounts can I have managed?
Aside from our Basic, Standard, and Premium campaigns that offer the management of two to four social profiles, our Custom campaign can be suited to fit your needs.

11. Does this service also include the management of my social media ads?
No, this service only includes the management of the social media content/posts and does not include the management of ads.

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