PayPal Users
If you paid via PayPal you can manage your subscription via your own PayPal account.
Go to Settings via the top right icon. Select Payments on the sub menu and manage automatic payments. Find the subscription you would like to cancel from the list. Click Cancel on the following page. Verify by checking your email confirmation.
Credit Card Users
For most credit card users (starting in 2020) you can manage your own subscription, cancel prior to renewal, etc. directly in the client dashboard.
Go to the left menu and select the Subscription page. Then select the relevant Order with corresponding order number. In the top right corner, under the “Actions” dropdown, choose the “Cancel Subscription” option. See the link pictured below.
Once completed you receive an email confirmation the subscription has been canceled.
Manual Invoices
For clients with invoices manually created by a team member. Reach out to your representative in the client dashboard to get assistance with managing your subscription.
Billing Portal Users
For larger campaign clients. Use the link below with your email on file to access your billing portal account:
Billing Portal
Cancel Subscription
Go to Subscription
Cancel renewal of Subscription
Update Payment Method
Go to Payment Method Information
Click edit and update to new preferred billing method.
For billing-related questions please contact: billing [a] amworldgroup.com